“As you know, I stay extremely busy with a young business and an equally young family. Like too many other people, I don’t often write letters unless it’s to voice my objection to some inequity I’ve experienced. I am compelled to write you in reaction to the way you went beyond what would make you some dollars today, in concern for our long term welfare and goals. I am referring to the assistance you provided in the refinancing of our lot 7B in Last Dollar, which we have listed with you. As far as I know, you had no financial stake in helping us find a lender who would fit the narrow requirements, but you eagerly provided the leads and follow up which truly made the difference and helped us avoid an interim financial fiasco. There are areas in business where sometimes the only way one can guage the quality of the service being performed is through the consistent character of the service provider. I feel that my family has a friend and advocate in Telluride, and his name is Ed Andrews. There are transactions and there are relationships.One of the latter can lead to many of the former! We will have both. There is a quote which has hung behind my desk for ten years now as a reminder to me and those in my company. It describes you, and I suspect, those in your company. Please share it with them. Commitment is what transforms a promise into reality. It is the words that speak boldly of your intentions. And the actions which speak louder than words. It is making the time when there is none. Coming through time after time after time, year after year after year. Commitment is the stuff character is made of; the power to change the face of things. It is the daily triumph of integrity over skepticism. Ed Andrews, the little things still matter— Thank you for who you are!